#Service without questions
FAQ
Still have questions?
support@manitas24.eu
Registration and Profile
Is registration free?
Yes. You can create an account, complete your profile, and start browsing available jobs.
How can I complete my profile effectively?
Describe your experience, add photos, work examples, and specify your specialization — this increases client trust.
Can I change my job categories later?
Yes, at any time in your profile settings.
Can all clients see my profile?
Yes, if you are active on the platform.
Submitting Proposals
How many proposals can I send?
With free access, the number is limited. A paid subscription unlocks more opportunities.
Are my proposals visible to other service providers?
No, only if you have the highest subscription. In that case, your applications are hidden from competitors, giving you a strategic advantage.
Can I edit or cancel a proposal?
You can’t edit it, but you can send a clarification in the chat or withdraw from the job.
Can I see how many others have applied for the job?
Yes. The number of applicants is shown to service providers.
Communication with Clients
How does communication work?
Through the platform’s built-in chat. You can clarify details, discuss deadlines, and attach files.
Will I get email notifications if I’m offline?
Yes. You will receive notifications about new messages and replies.
What should I do if the client doesn’t respond?
Don’t waste time — apply to other jobs. More activity means more chances.
Can I arrange an upfront payment?
Yes, but it’s best to confirm everything in writing in the chat — this protects you.
Reputation and Reviews
Why can’t others see my profile?
Make sure your profile is complete and that you actively submit proposals. Empty or inactive accounts have low visibility.
Who can leave a review?
Only clients you have completed a job with through the platform.
How can I increase my rating?
Deliver quality work, communicate clearly and on time, and ask clients to leave reviews.
Subscription
What benefits does a service provider subscription offer?
More proposals, access to more jobs, and if you have the highest plan — your proposals are hidden from others.
Can I change or cancel my subscription?
Yes, at any time through your account settings.
Can I use the platform without a subscription?
Yes, with limited functionality — perfect for testing the platform before upgrading to an advanced plan.
Will clients see that I have a subscription?
Yes, a unique badge will appear on your profile. Your activity and the quality of your applications are the best promotion.